PROBLEM

Image points and flight paths fail to display in ArcGIS Drone2Map

Last Published: March 14, 2024

Description

When attempting to display image points in the ArcGIS Drone2Map, the image points and flight paths fail to display. In some cases, the save location for the project cannot be specified.

Cause

There are remnants of a previous version of ArcGIS Drone2Map installed on the machine. These remnants may have occurred due to either an interrupted installation process of ArcGIS Drone2Map or an improper uninstallation of an older version of the software.

Solution or Workaround

Perform a clean uninstallation and reinstallation of all versions of ArcGIS Drone2Map currently installed on the machine, including remnant files from previous installations. Refer to How To: Perform a clean uninstall and reinstall of ArcGIS Drone2Map for instructions and more information.

Article ID: 000032023

Software:
  • ArcGIS Drone2Map 2023 x

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options