Frequently asked question
Which resources can ArcGIS accounts access?
An ArcGIS account is a user profile authorized to access Esri products, tools, SDKs, and services, typically through an organization. Each ArcGIS account is assigned unique credentials. See the table below for information about which resources the account types can access.
ArcGIS organizational accounts
| Account type | Access to Esri software | Access to Esri Support AI Chatbot | Access to AI assistants | Access to My Esri, Esri Community, and other Esri Resources |
| ArcGIS Online | ArcGIS Online subscription or trial | Yes1 | Yes1 | Yes1 |
| ArcGIS Enterprise | ArcGIS Enterprise organization deployment | No | No2 | No |
| ArcGIS Hub community | Guest access to ArcGIS Hub Premium hub site | No | No | No |
| ArcGIS for Personal Use | ArcGIS Online noncommercial individual access | Yes | No | Yes3 |
| ArcGIS for Student Use | ArcGIS Online noncommercial individual access | Yes | No | Yes3 |
Other Accounts
| Account type | Access to Esri software | Access to Esri Support AI Chatbot | Access to AI assistants | Access to My Esri, Esri Community, and other Esri Resources |
| ArcGIS Location Platform | Location Platform for application developers | Yes | No4 | Yes |
| ArcGIS Public | ArcGIS Online noncommercial, free, limited access | Yes | No | Yes |
1 Requires ArcGIS organization administrator configuration.
2 Future support planned. Will require ArcGIS organization administrator configuration.
3 Available if Esri access is enabled.
4 Future support planned.
Article ID: 000037383
- ArcGIS Pro
- Online
- Enterprise
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