Frequently asked question

How do I locate the version number of Collector for ArcGIS?

Last Published: June 30, 2020

Answer

Locating the version number for Esri software can be useful for a number of reasons, whether it is to self-diagnose issues, posting on the Esri community forum, or to allow Esri Support Services to effectively diagnose issues. To locate the version number of the Collector for ArcGIS in Android or iOS devices, use one of the following workflows:

For Android
  1. Locate the Collector for ArcGIS icon on the application dock and launch the application.
  2. Click the Profile icon on the top right of the display, as indicated in the screenshot below.
Image showing the Profile icon on the top right of the display.
  1. Scroll to the bottom of the Profile window and click About Collector.
Image showing the About Collector at the bottom of the profile.
  1. Locate the version number of the product in the About Collector window. The version in the following image is 20.2.0.
Image showing the About Collector with the version number.


For iOS
  1. Locate the Collector for ArcGIS icon on the application dock and launch the application.
  2. Click the Profile icon on the top left of the display as indicated in the screenshot below.
Image showing the Profile icon on the top left of the display.
  1. Scroll to the bottom of the Profile window and click About Collector.
Image showing the About Collector at the bottom of the profile.
  1. Locate the version number of the product in the About Collector window. The version in the screenshot below is 20.1.0.
Image showing the About Collector with the version number.

Article ID:000023207

Software:
  • ArcGIS Collector

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