ERROR

Unknown resource - could not find token service endpoint

Last Published: September 21, 2022

Error Message

In ArcGIS Online, attempts to access a feature service using Map Viewer fail, and the following error message is returned:

Error:   
Unknown resource - could not find token service endpoint

Additionally, attempts to access the same feature service using Map Viewer Classic fail, with the error message below returned.

Error:   
The layer cannot be added to the map.

Cause

The cached version of the website stored on the local machine does not match the cached version loaded from the browser.

Solution or Workaround

On the local machine, clear the browser cache to resolve the issue. Depending on the browser used, refer to the links provided for instructions.

Article ID:000028322

Software:
  • ArcGIS Online

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options