ERROR

This tool is not licensed. Check your available license and extensions

Last Published: March 22, 2022

Error Message

When searching for a tool in the Geoprocessing pane, a lock icon and the following error message are displayed under the tool:

Error:   
This tool is not licensed. Check your available license and extensions.
The error message in the geoprocessing tool.

Clicking the tool returns the following error message:

Error:   
Tool is not licensed
The tool is not licensed error message.

Cause

  • The related extension license is not assigned to the member.
  • The license used is a Basic license. A Standard or Advanced license is required to use the related tool.

Solution or Workaround

Use one of the following options to resolve the issue.

Assign the related extension license to the member

By default, most extension licenses are not included in the Creator or GIS Professional (Standard or Advanced) user type. To use geoprocessing tools that require extension licenses in ArcGIS Pro, organization administrators or members with licensing privileges must manually assign the related extension license to the member in ArcGIS Online. For example, assign the Spatial Analyst extension license to the member to use the Spatial Analyst tools in ArcGIS Pro. Refer to ArcGIS Online: Configure add-on licenses for multiple products for more information.

Note:
If the extension license is not included in the organization’s subscription, contact Esri Customer Service to purchase the license.

Assign the ArcGIS Pro Standard or Advanced license to the member

Administrators or organization members with privileges to manage licenses must assign the ArcGIS Pro Standard or Advanced license to the member. Refer to ArcGIS Pro: Assign or unassign an ArcGIS Pro add-on license or extension for more information.

For ArcGIS Pro Single Use or Concurrent Use licenses, contact Esri Customer Service to upgrade the license.

Article ID:000027415

Software:
  • Desktop Extensions
  • ArcGIS Pro 2 8 x
  • ArcGIS Pro 2 7 x
  • ArcGIS Pro 2 x

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