ERROR
In some instances, when attempting to install ArcMap, the installation fails and returns the following error message:
Error: sFatal Error Cannot create temporary folder: the program will exit.
Follow the workarounds below to resolve the issue.
Note: The following workaround may require the assistance and permission of a system administrator. Consult a qualified computer systems professional if necessary.
Run the installation file as an administrator, and delete the content of the TEMP directory folder
To resolve the issue, run the downloaded installation executable (.exe) file as an administrator by right-clicking the file, and select Run as administrator. Navigate to the TEMP directory as below, and delete the files and folder in the directory.
C:\Users\<username>\AppData\Local\Temp
Reinstall ArcGIS Desktop
If the issue persists, delete the installation file, reboot the machine, and download the required software installation file from the My Esri site to redo the installation. Refer to How To: Download and install Esri software from My Esri for more information.
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