ERROR

Invalid Locator: Cannot use the selected locator for batch geocoding

Last Published: November 3, 2022

Error Message

When attempting to select a locator for geocoding in ArcGIS Pro, the following error message is returned:

Error:   
Invalid Locator
Cannot use the selected locator for batch geocoding.
The error message dialog box.

Cause

  • The StreetMap Premium add-on license is not assigned to the organization member.
  • The custom role assigned to the member does not have the geocoding privilege.
  • ArcGIS Pro is not logged in with the ArcGIS Online organizational account.

Solution or Workaround

Depending on the cause, use one of the following options to resolve the issue.

Assign the StreetMap Premium add-on license to the member

Note:
Only an organization's default administrator or a member with licensing privileges can perform the following workflow.

In ArcGIS Online, assign the StreetMap Premium add-on license based on the desired country to the member. Refer to ArcGIS Online: Manage licenses for more information and instructions. In this example, the StreetMap Premium North America license is selected. If necessary, restart ArcGIS Pro for changes to take effect.

List of StreetMap Premium add-on licenses in ArcGIS Online.
Note:
If the add-on license is not included in the organization's subscription, contact Esri Customer Service to purchase the license.

Update the member's role to enable the privilege to perform geocoding tasks

In ArcGIS Online, update the member's custom role by enabling the Geocoding option in the Premium Content privilege. Refer to ArcGIS Online: Configure member roles for more information and instructions.

List of Premium Content privileges in ArcGIS Online.

Log in with an ArcGIS Online organizational account in ArcGIS Pro

In ArcGIS Pro, log in with an ArcGIS Online organizational account that is licensed and provisioned with a StreetMap Premium extension. Refer to ArcGIS Pro: Sign in to your organization for instructions.

Note:
In some instances, it is necessary to set the active portal URL to https://www.arcgis.com to perform geocoding tasks. Refer to ArcGIS Pro: Manage portal connections from ArcGIS Pro for more information.

Article ID:000028616

Software:
  • ArcGIS Online
  • ArcGIS Pro 3 0
  • ArcGIS Pro 2 8 x
  • ArcGIS Pro 2 x

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options