ERROR

Federated server not available

Last Published: January 15, 2024

Error Message

Attempts to a share or overwrite a web layer, web map or map service from ArcGIS Pro to Portal for ArcGIS fail with the following error message returned:

Error:
Federated server not available

The error message returned when attempting to share a map as a web map to Portal for ArcGIS

Cause

  • Portal for ArcGIS is not federated with an ArcGIS Server site, and the ArcGIS Server site is not assigned as a hosting server.
  • An incorrect or outdated Administration URL is used for the federated ArcGIS Server.

Solution or Workaround

Federate Portal for ArcGIS with an ArcGIS Server site and assign it as the hosting

Refer to Portal for ArcGIS: Integrate your portal with ArcGIS Server for instructions.

If the error persists even if a hosting server is configured, ensure the server site is running.

  1. On the ArcGIS Enterprise site, navigate to Organization > Settings > Servers.
  2. Click Validate server sites.

If the server site fails to validate, ensure the ArcGIS Server service is running on Windows. On the server machine, navigate to Control Panel > Administrative Tools > Services.

  • If the Portal for ArcGIS service is not running, right-click the service and click Start.
  • If the Portal for ArcGIS service is running, right-click the service and click Restart.

Update the Administration URL in the ArcGIS Portal Directory

  1. Log in to the ArcGIS Portal Directory as an administrator using the following URL:
https://<webadaptorhost>.<domain>.com/<webadaptorname>/sharing/rest
  1. On the Users page, browse to Org ID and click the organization ID.
Parameters of an organization on the User page
  1. Scroll to the bottom of the Portal page, and under Child Resources, click Servers.
  2. On the Server List page, under Server Id, click the ArcGIS Server site ID.
The ArcGIS Server site ID on the Server List page
  1. Under Supported Operations, click Update Server.
  2. On the Update Server page, update the Administration URL in the Server Admin URL parameter. Refer to Portal for ArcGIS: ArcGIS Server administrative URLs for more information.
  3. Click Update.
Parameters of a server on the Update Server page

Article ID:000031796

Software:
  • Portal for ArcGIS
  • ArcGIS Pro 3 1
  • ArcGIS Pro 3 2
  • ArcGIS Enterprise 11 2
  • ArcGIS Pro 3 0
  • ArcGIS Enterprise 11 1
  • ArcGIS Enterprise 11 0

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