Could not update add-on licenses for all selected members

Last Published: April 25, 2020

Error Message

Attempts to assign ArcGIS Pro add-on licenses to ArcGIS Online organization members fail with the following error message:

Could not update add-on licenses for all selected members.
Error message


There are expired licenses assigned to members of the organization.

Solution or Workaround

To resolve this issue, unassign all expired licenses from members of the organization. Refer to ArcGIS Online: Configure add-on licenses for one product for steps to do this.

Administrators and organization members with privileges to manage licenses are able to assign add-on licenses to members.

Article ID:000021624

  • ArcGIS Online

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