ERROR

ArcGIS Web Adaptor (IIS) 11.1 requires <PrerequisiteSoftware>. Please see the Installation Guide for more information

Last Published: August 29, 2023

Error Message

Attempts to configure ArcGIS Web Adaptor (IIS) 11.1 with an ArcGIS Enterprise 11.1 deployment fail, and return one of the following error messages:

Error:   
ArcGIS Web Adaptor (IIS) 11.1 requires Microsoft Web Deploy 3.6 or higher. Please see the Installation Guide for more information.
The error message returned when the machine is not installed with Microsoft Web Deploy 3.6
Error:
ArcGIS Web Adaptor (IIS) 11.1 requires ASP.NET Core Runtime - Windows Hosting Bundle 6.x. Please see the Installation Guide for more information.
The error message returned when the machine is not installed with ASP.NET Core Runtime - Windows Hosting Bundle 6.x

Cause

The machine installed with ArcGIS Web Adaptor (IIS) 11.1 does not meet the prerequisites for the setup configuration. Microsoft Web Deploy 3.6 and ASP.NET Core Runtime - Windows Hosting Bundle 6.x are new prerequisites introduced with ArcGIS Web Adaptor (IIS) 11.1.

Solution or Workaround

Depending on the error message displayed, install the necessary prerequisites on the machine before configuring ArcGIS Web Adaptor (IIS) 11.1 with ArcGIS Enterprise 11.1.

Article ID:000031007

Software:
  • Portal for ArcGIS
  • ArcGIS Enterprise 11 1
  • ArcGIS Web Adaptor

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