Bug
The Chromium Embedded Framework (CEF) windows loading from ArcGIS Pro either crash or fail to render on machines with 11th Generation Intel CPUs.
| Bug ID Number | BUG-000138939 |
|---|---|
| Submitted | April 12, 2021 |
| Last Modified | February 20, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 2.7.2 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Non-Reproducible |
Additional Information
This issue is confirmed by Intel to be a graphics driver bug, not a bug in ArcGIS Pro or the CefSharp browser component, and is addressed in their latest Graphics Driver release, 30.0.100.9667. As of today this is still in beta status, but this and all future versions is confirmed to fix the Windows Presentation Foundation (WPF) graphics crash: The announcement: https://www.intel.com/content/www/us/en/support/articles/000058136/graphics/graphics-for-11th-generation-intel-processors.html. To download: https://downloadcenter.intel.com/download/30522/Intel-Graphics-BETA-Windows-10-DCH-Drivers.Workaround
- Problem: Blank sign-in dialog in ArcGIS Pro 2.6 and later
- How To: Sign in to an ArcGIS Online or Enterprise account using a web browser instead of the built-in sign-in dialog in ArcGIS Pro
Steps to Reproduce
Bug ID: BUG-000138939
Software:
- ArcGIS Pro
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