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Error: The extension could not be activated. There is no license currently available

Error Message

When trying to activate an ArcGIS Desktop extension license in either ArcMap or ArcCatalog, the following error is displayed:

"Extensions
The extension could not be activated. There is no Survey Analyst license currently available."

Cause

The ArcGIS Desktop extension has not been licensed.

Solution or Workaround

  • If you have received a new concurrent use license for this extension, update the ArcGIS License Manager. See the link in the Related Information section below for more information.
  • If you have received a new single use license or you would like to request a single use evaluation license for this extension, navigate to Start > Programs > ArcGIS > Desktop Administrator, select the 'Register Single use and extensions' folder and click the Register Now button to register the extension.
  • To request an evaluation concurrent use extension license, request a license online at
    http://service.esri.com.

Related Information