Product Life Cycles

The Product Life Cycle Support Policy is designed to help communicate to Esri users the technical support resources available during a product's life span and to provide advanced notification of planned changes to available support options. Read more about this in our Product Life Cycle Support Policy.

Important News!

On March 1st, we introduced a significant improvement to our Product Life Cycle Support Policy.  For many of our products, we changed from a version-based product support Life Cycle model to a new calendar-based approach. This means that for most new ArcGIS product releases, we will publish the exact dates for all phases of the Product Life Cycle at the date the product is released.
With this new calendar-based approach, you will know exactly when – and for how long - a new release is supported in each phase of the life cycle at the time of the release – providing predictability, transparency, and consistency.

For details on this new policy, please click on the “Product Life Cycle Support Policy” link under Related Documents.

Note: these changes apply primarily to ArcGIS for Desktop, ArcGIS for Server and related products.  ArcGIS Online and related products generally do not fit a calendar-based model.

To see how the new policy applies to a particular product, click on the product of interest below.

ArcGIS

Data/Content