Support

The Product Life Cycle Support Policy is designed to help communicate to Esri users the technical support resources available during a product's life span and to provide advanced notification of planned changes to available support options. Read more about this in our Product Life Cycle Support Policy.

Desktop

• ArcGIS for Desktop
• Basic
• Standard
• Advanced
• ArcGIS for Desktop Extensions
• ArcReader
• ArcInfo Workstation

Server

• ArcGIS for Server (Versions 9.2 and higher include ArcSDE)
• ArcGIS for Server Extensions
• ArcGIS Server Image Extension /Image Server
• ArcIMS
• ArcSDE (9.1 and older)
• Esri Geoportal Server

Online

• ArcGIS Explorer
• ArcGIS Online Services

Mobile

• ArcPad
• ArcGIS for Android
• ArcGIS for iOS
• ArcGIS for Windows Mobile
• ArcGIS for Windows Phone

Apps

• ArcGIS Viewer for Flex
• ArcGIS Viewer for Silverlight
• Operations Dashboard for ArcGIS
• Collector for ArcGIS

Location Analytics

• Address Coder
• ArcGIS for SharePoint
• ArcLogistics
• ArcLogistics Navigator
• Esri Business Analyst
• Business Analyst Server
• Business Analyst Desktop
• Esri Maps for IBM Cognos
• Esri Maps for Office

Developer

• ArcGIS Runtime
• SDK for Android
• SDK for iOS
• SDK for JAVA
• SDK for WPF
• SDK for Windows Mobile
• SDK for Windows Phone
• ArcGIS API for Flex
• ArcGIS API for JavaScript
• ArcGIS API for Silverlight
• ArcGIS Engine Developer Kit
• ArcWeb Services APIs

Solutions

• ArcGIS for Aviation
• ArcGIS for INSPIRE
• ArcGIS for Maritime
• Esri CityEngine
• Esri Defense Mapping
• Esri Defense Solution
• Esri Production Mapping
• Esri Roads and Highways
• Tracking Server

Data/Content

• Esri StreetMap Premium
• StreetMap Mobile