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Bug

The Survey123 for ArcGIS field app crashes upon launching on Android 5.1.1.

Last Published: October 1, 2019 ArcGIS Survey123
Bug ID Number BUG-000123872
SubmittedJuly 22, 2019
Last ModifiedAugust 26, 2020
Applies toArcGIS Survey123
Version found3.5
Operating SystemAndroid
Operating System Version5.1x
Version Fixed3.6
StatusFixed

Workaround

Choose one of the following workarounds:
  • By default, the Google Play store downloads the 64-bit version of the field app. Downloading the 32-bit version of the Survey123 for ArcGIS field app works. The 32-bit version of the field app can be downloaded from the Survey123 for ArcGIS documentation: https://www.esri.com/en-us/arcgis/products/survey123/resources
  • Update the device to Android 6.

Steps to Reproduce

Bug ID: BUG-000123872

Software:

  • ArcGIS Survey123

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