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Bug

The full name property of SAML Enterprise accounts is not set if the 'surname' attribute is sent in the SAML response from the Identity Provider (IDP).

Last Published: March 21, 2019 ArcGIS Online
Bug ID Number BUG-000119234
SubmittedJanuary 9, 2019
Last ModifiedNovember 10, 2020
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows
Operating System Version10.0 64 Bit
Version Fixed7.1
StatusFixed

Workaround

Edit the user profile.

  1. Click the affected user profile.
  2. Edit the profile. Click Save.
  3. The user account now displays correctly.

 

Access the IDP and remove the 'surname' outgoing claim.

Steps to Reproduce

Bug ID: BUG-000119234

Software:

  • ArcGIS Online

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