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Bug

The 'Update profiles on sign in' option does not update the account information (Full Name) stored in ArcGIS Online user profiles with the latest account information received from the identity provider.

Last Published: March 21, 2019 ArcGIS Online
Bug ID Number BUG-000119136
SubmittedJanuary 3, 2019
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found6.4
Operating SystemWindows
Operating System Version2012 R2
Version Fixed7.1
StatusFixed

Workaround

  1. Assign the user content and groups to another account.
  2. Delete the account.
  3. Readd the account
  4. Reassign and regroup the content.

Steps to Reproduce

Bug ID: BUG-000119136

Software:

  • ArcGIS Online

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