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Bug

The Create Drive-Time Areas tool in Web AppBuilder for ArcGIS returns this error: “Failed: You do not have enough credits to perform this operation. Contact your ArcGIS System Administrator for assistance." The user has enough credits when using the Draw widget to draw points and then take them as input in the Analysis widget.

Last Published: October 31, 2018 ArcGIS Online
Bug ID Number BUG-000117125
SubmittedSeptember 28, 2018
Last ModifiedSeptember 22, 2022
Applies toArcGIS Online
Version found6.3
Operating SystemWindows OS
Operating System Version10.0
Version Fixed6.4
StatusFixed

Workaround

  1. Go to the Content tab in ArcGIS Online.
  2. Create > Feature Layer. 
  3. Go to the General tab on the left-side and choose Points. 
  4. Give the service a name and finalize creating it. 
  5. Add this service to the web map that is used within Web AppBuilder for ArcGIS application. 
  6. Add the Edit widget to the Web AppBuilder for ArcGIS application. 
  7. Instead of using the Draw widget to create the inputs for the Analysis widget, use the Edit widget instead.
Video of workflow : https://www.screencast.com/t/hAK9k4ioqJAnother workaround is to use Feature collection created via MapNotes in Arcgis online map viewer works http://arcg.is/KiLmP

Steps to Reproduce

Bug ID: BUG-000117125

Software:

  • ArcGIS Online

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