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Bug

Collector for ArcGIS runs on a Windows 10 build 1709 machine with German as a display language and fails to log in to previously logged in Portal for ArcGIS 10.4.1 site after 24 hours.

Last Published: March 21, 2018 ArcGIS Collector
Bug ID Number BUG-000109649
SubmittedNovember 20, 2017
Last ModifiedMay 31, 2023
Applies toArcGIS Collector
Version found17.0.3
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

Fixed in Collector for ArcGIS 18.0.1 on Windows.

Workaround

- Once the log in fails, choose the option to work offline.- Add a new enterprise connection and use the same Portal for ArcGIS URL and account credentials.

Steps to Reproduce

Bug ID: BUG-000109649

Software:

  • ArcGIS Collector

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