When tapping on a place to see it in Story Map Shortlist on a mobile device, the description panel shows the thumbnail image rather than the main image.
上次发布: July 12, 2017ArcGIS Online
漏洞 ID 编号
BUG-000105672
已提交
June 7, 2017
上次修改时间
June 5, 2024
适用范围
ArcGIS Online
找到的版本
5.1
状态
Known Limit
经开发团队审核,已确定此问题与不受 Esri 控制的软件的已知限制有关。 问题的“其他信息”部分可能包含进一步说明。
附加信息
Thanks for submitting this and sorry about the issue. This is a known limitation with the Shortlist beta, but is definitely flagged for future longer term improvement. The UI control we are using on mobile OS (especially iOS) sometimes isn't as good as we would like at handling large images. We sometimes found users experienced crashes in Safari. So to help avoid this we made the change to automatically just use the thumbnail image for all images on mobile devices to improve performance and stability. So when you tap on a place to open it on a mobile device, the description panel contains the thumbnail image, not the main image. Authors who are purposefully using different image content for their thumbnail, such as a logo, compared to their main image, will therefore notice this difference. Users may also notice that the image they see in the description panel may not fill the area available for it, especially on larger mobile devices like iPads. We'll eventually be changing this architecture in future development that is planned for this app for the next 12 months timeframe, but not in the current beta version.
解决办法
In the Chrome browser (for mobile devices), enable the option for 'Request desktop site'.