When Portal for ArcGIS is used to license ArcGIS Pro on an Amazon Web Services (AWS) instance, users are unable to log in to ArcGIS Pro. Running the 'Configure your licensing portal' option allows the Portal for ArcGIS URL to be set successfully and the login screen comes up correctly. However, after the Sign In button is clicked, the "Initializing..." message displays and remains until ArcGIS Pro completely crashes. The license shows as checked out successfully in Portal for ArcGIS.

上次发布: January 29, 2016

Portal for ArcGIS

漏洞 ID 编号	BUG-000091894
已提交	November 3, 2015
上次修改时间	August 3, 2021
适用范围	Portal for ArcGIS
找到的版本	10.3.1
状态	Known Limit

附加信息

The ArcGIS Pro client connects with the License Manager (LM) directly through the TCP/IP protocol, so it cannot connect to an LM running in AWS unless some kind of tunneling is performed. If the licensing portal is on AWS but the LM is local, everything works fine.

重现步骤

漏洞 ID: BUG-000091894

软件:

Portal for ArcGIS

从 ArcGIS 专家处获得帮助

联系技术支持部门

下载 Esri 支持应用程序

转至下载选项

附加信息

重现步骤

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