laptop and a wrench

漏洞

When logged into two ArcGIS Online accounts in the same browser, the user is unable to download a notebook in both accounts at the same time, and the error message: "[notebook server id] is not accessible for user [username]" is returned.

上次发布: March 9, 2021 ArcGIS Online
漏洞 ID 编号 BUG-000137300
已提交February 8, 2021
上次修改时间June 5, 2024
适用范围ArcGIS Online
找到的版本8.4
操作系统Windows OS
操作系统版本10.0 64 Bit
状态As Designed

附加信息

Please see the workaround listed. Another option is to link multiple ArcGIS accounts and switch between them. For more information, refer to https://www.esri.com/arcgis-blog/products/arcgis-online/administration/link-multiple-arcgis-accounts/.

解决办法

  • Open one account in the normal Google Chrome browser and another account in the Google Chrome incognito mode.
  • Alternately, open one account in Google Chrome and the other account in a different browser client, for example Safari, Firefox, or Microsoft Edge.

重现步骤

漏洞 ID: BUG-000137300

软件:

  • ArcGIS Online

当漏洞状态发生变化时获得通知

下载 Esri 支持应用程序

发现关于本主题的更多内容

获取来自 ArcGIS 专家的帮助

联系技术支持部门

下载 Esri 支持应用程序

转至下载选项