When downloading an offline area in ArcGIS Field Maps 25.2.x from a map with a sideloaded tile package, the map extent box is not visible, and the offline area fails to download and returns an error message, "Unable to export the cache, estimated tile count is greater than the max export tiles count (xxxxxxx) that is set for the service".
ArcGIS Field Maps
漏洞 ID 编号
BUG-000180897
已提交
November 11, 2025
上次修改时间
January 13, 2026
适用范围
ArcGIS Field Maps
找到的版本
25.2.3
操作系统
Apple iOS
操作系统版本
18.x
状态
In Review
该问题正在审查中。 审查过程可确保问题包含所有必要信息、易于理解、不与现有问题重复,且为关于漏洞或增强功能的有效请求。 在此阶段,可能会联系您进行说明或提供其他信息。
解决办法
Do not use a combination of a device sideloaded tile package basemap and tile layer in a map. (Choose one or the other).