When creating charts in Open Data, if feature services are not shared with 'Everyone', the following error message is returned: "The underlying service failed to respond."
上次发布: August 15, 2018ArcGIS Online
漏洞 ID 编号
BUG-000115758
已提交
July 31, 2018
上次修改时间
June 5, 2024
适用范围
ArcGIS Online
找到的版本
6.2
状态
Known Limit
经开发团队审核,已确定此问题与不受 Esri 控制的软件的已知限制有关。 问题的“其他信息”部分可能包含进一步说明。
附加信息
Services used to back Open Data datasets must be shared to Everyone (and to a group that has been added to the site). According to http://docstg.arcgis.com/en/hub/data/server-configuration-details.htm:
"Services need to be publicly accessible
ArcGIS Hub contains a process that will query statistical information from the server to show a summary of the data as well makes requests for the data 1,000 records at a time to build up a cache to support download file types. This automatic ETL (extract-transfer-load) process is run when a consumer attempts to download the data, and once cached, the download request will respond from the cache to help save the load on your server. Both of these services to index and build the cache need to communicate with the server through the firewall."
The error message is returned If the service is shared only to the group and not to Everyone, as the service is no longer publicly available.