laptop and a wrench

漏洞

When connecting to a Server Message Block (SMB) 3.0 directory on the Dell EMC Isilon network-attached storage (NAS) and leveraging SMB Multichannel from ArcGIS Pro, the reading and writing performance is negatively impacted.

上次发布: December 23, 2022 ArcGIS Pro
漏洞 ID 编号 BUG-000128763
已提交February 18, 2020
上次修改时间June 25, 2025
适用范围ArcGIS Pro
找到的版本2.5
操作系统Windows OS
操作系统版本10.0 64 Bit
状态Will Not Be Addressed

附加信息

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

解决办法

There is only one known workaround that does not require modification of the NAS appliance itself, but the success probability is inconsistent. Instead of utilizing Universal Naming Convention (UNC) paths to access directories on a Dell EMC Isilon NAS with Server Message Block (SMB) 3.0 enabled, map those paths to letter drives and realize normal read or write performance.

If this does not resolve the problem, the only other known workaround as of 2022 is to disable SMB Multichannel on the Isilon appliance, as this performance behavior has been isolated to that capability being enabled.

重现步骤

漏洞 ID: BUG-000128763

软件:

  • ArcGIS Pro

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