laptop and a wrench

漏洞

Validation and Repair tool fails to uninstall patches when customer is trying to remove patches in order to validate the portal for installing the new Portal for ArcGIS Security 2023 Update 1 Patch B. The following error is returned, "There were issues uninstalling patches from your portal machine".

Portal for ArcGIS
漏洞 ID 编号 BUG-000166487
已提交April 4, 2024
上次修改时间June 12, 2025
适用范围Portal for ArcGIS
找到的版本10.8.1
操作系统Windows OS
操作系统版本10.0
状态Non-Reproducible

附加信息

Issue is not reproducible with the specific patch. If experiencing this behavior, reach out to Esri Support Services as a new reproduction case is needed to continue investigation.

解决办法

  • For the uninstallation, the source of the installaiton is needed.
  • It is not done with the traditionally MSI-Installer (the information is not displayed).
  • Check within Registry the SourceDir within [HKEY_LOCAL_MACHINE\SOFTWARE\ESRI\Portal for ArcGIS].
  • Place the installs there and run the Validation and Repair tool again, this uninstall all the patches.

重现步骤

漏洞 ID: BUG-000166487

软件:

  • Portal for ArcGIS

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