laptop and a wrench

漏洞

Unable to upgrade ArcGIS Pro with Anti-Ransomware antivirus software installed.

上次发布: May 25, 2021 ArcGIS Pro
漏洞 ID 编号 BUG-000139891
已提交May 14, 2021
上次修改时间June 5, 2024
适用范围ArcGIS Pro
找到的版本N/A
操作系统Windows OS
操作系统版本N/A
状态Will Not Be Addressed

附加信息

This issue appears to be a third party antivirus issue, this is not a bug.

解决办法

Resolved with below solution :

  • Checkpoint Endpoint Rules > Anti-Ransomware, Behavioral Guard and Forensics > Rule with exceptions -> Monitoring > Edit shared action > Add location > Certificate.
  • To obtain the certificate, the administrator must provide the full path to ArcGISPro.exe file.
  • Add the same exclusion as in step 1, under “Anti-Ransomware and Behavioral Guard – exclusions.”

重现步骤

漏洞 ID: BUG-000139891

软件:

  • ArcGIS Pro

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