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漏洞

Unable to log in to ArcGIS Field Maps or ArcGIS Collector on Samsung Tab A 2019 tablets.

上次发布: January 17, 2022 ArcGIS Field Maps
漏洞 ID 编号 BUG-000143547
已提交October 8, 2021
上次修改时间September 26, 2025
适用范围ArcGIS Field Maps
找到的版本21.2.3
操作系统Android
操作系统版本11.x
状态Will Not Be Addressed

附加信息

Development has determined that this issue is not to be addressed at this time. The issue is specific to the Samsung Internet browser being set as the default browser on the device. Setting another browser, like Google Chrome, to the default device browser resolves this issue. If the default browser cannot be changed, the app can be set to use an in-app authenticator from the developer. Open ArcGIS Field Maps > Tap Skip Sign In > Tap the Profile icon in the top right of the page > Tap the Profile option at the top three times > Tap OAuth and select In App > Tap Back > Select Sign In.

解决办法

Change the device's default browser. Using Google Chrome or Mozilla Firefox allows users to sign in to ArcGIS Field Maps on Samsung Tab A 2019 tablets.

重现步骤

漏洞 ID: BUG-000143547

软件:

  • ArcGIS Field Maps

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