Turning off the Cellular Data option in the ArcGIS Field Maps app is not working as expected.
ArcGIS Online
漏洞 ID 编号
BUG-000164200
已提交
January 9, 2024
上次修改时间
September 26, 2025
适用范围
ArcGIS Online
找到的版本
June 2023
操作系统
N/A
操作系统版本
N/A
状态
As Designed
经开发团队审核,已确定此行为符合设计。 有关详细信息,请参阅“其他信息”部分。
附加信息
The ArcGIS Field Maps documentation states that the Cellular Data option in the ArcGIS Field Maps setting refers to the use of cellular data to download, sync, and update offline maps and offline map areas. This setting does not disable the use of cellular data for creating or updating records on an online map or other uses of cellular data in ArcGIS Field Maps.
In order to block the use of cellular data in the ArcGIS Field Maps app entirely, disable the use of cellular data through the mobile device's settings.
Refer to the following ArcGIS Field Maps documentation: https://doc.arcgis.com/en/field-maps/android/use-maps/download-maps.htm#:~:text=for%20download.-,Tip,-%3A
解决办法
In IOS:
Go to mobile settings.
Open the Cellular Data option.
Scroll down to Cellular Data Apps. The list of all the mobile apps appears.
Turn off the cellular data for the ArcGIS Field Maps app.
In Android:
Go to mobile settings.
Open Connection > Data Usage > Allowed Networks for Apps.