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漏洞

The Tailscale application causes the ArcGIS Server (Windows) service to stop and the service does not stay started after a machine reboot or ArcGIS Server (Windows) service restart.

上次发布: November 8, 2022 ArcGIS GIS Server
漏洞 ID 编号 BUG-000153001
已提交October 14, 2022
上次修改时间June 5, 2024
适用范围ArcGIS GIS Server
找到的版本10.8.1
操作系统Windows Server
操作系统版本2019 64 Bit
状态Non-Reproducible

附加信息

Since the Tailscale application creates a second network interface card (NIC) for VPN access, ArcGIS Server needs to be configured to use the hostname properties file to utilize the correct second network interface card (NIC) and IP address. This allows the service to start successfully. This is fully supported in ArcGIS Server 10.8.1, refer to https://enterprise.arcgis.com/en/server/10.8/deploy/windows/multiple-nic-cards-dns-entries.htm for more information.

解决办法

Follow the documentation to configure ArcGIS Server in an environment with multiple network interface cards (NIC). This allows ArcGIS Server to use the correct IP address at start-up. Refer to https://enterprise.arcgis.com/en/server/10.8/deploy/windows/multiple-nic-cards-dns-entries.htm for more information. The issue only happens if the Tailscale application is running during a reboot or restart of the ArcGIS Server (Windows) service or machine. To keep the ArcGIS Server (Windows) service started:

  1. Before restarting the ArcGIS Server (Windows) service or rebooting the machine, stop the Tailscale Windows service and set the service to manually start.
  2. Once the ArcGIS Server is fully up and running, start the Tailscale Window service. The ArcGIS Server (Windows) service stays running.

重现步骤

漏洞 ID: BUG-000153001

软件:

  • ArcGIS GIS Server

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