漏洞
The Map Viewer crashes when labeling features if the graphics acceleration is disabled in the web browser settings of Chromium browsers.
| 漏洞 ID 编号 | BUG-000170581 |
|---|---|
| 已提交 | September 9, 2024 |
| 上次修改时间 | September 10, 2025 |
| 适用范围 | Portal for ArcGIS |
| 找到的版本 | 11.1 |
| 操作系统 | Windows OS |
| 操作系统版本 | 10.0 64 Bit |
| 状态 | Known Limit |
附加信息
The JavaScript SDK that supports the Map Viewer requires browser hardware acceleration for basic performance as described in this documentation topic: https://developers.arcgis.com/javascript/latest/system-requirements/#minimum-hardware-requirements. The Map Viewer FAQ documentation recommends enabling hardware acceleration as described in this documentation topic: https://enterprise.arcgis.com/en/portal/latest/use/faq.htm#anchor14. For instructions on enabling hardware acceleration, refer to the browser’s documentation. The specific map label issue described in this defect is no longer reproducible in ArcGIS Enterprise 11.3 due to general code refactoring and enhancements. However, similar issues may arise in any ArcGIS Enterprise version if browser hardware acceleration is not enabled. Hardware acceleration improves map and scene rendering, including feature labels, symbology, and more. Without it, users may experience slow map rendering or browser crashes when using advanced symbology, detailed geometries, labels, effects, etc. In ArcGIS Enterprise 11.1, some applications—such as ArcGIS Experience Builder, ArcGIS Instant Apps, ArcGIS StoryMaps, and Scene Viewer—are blocked and cannot be opened if hardware acceleration is disabled.解决办法
- Enable the 'Override software rendering list' option to fix the Map Viewer crash.
- Enable graphics acceleration in web browser settings if possible.
重现步骤
漏洞 ID: BUG-000170581
软件:
- Portal for ArcGIS
当漏洞状态发生变化时获得通知
发现关于本主题的更多内容
搜索相关信息
查找与此主题相关的培训
探索想法并提供反馈
获取来自 ArcGIS 专家的帮助
下载 Esri 支持应用程序