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漏洞

The custom-published printing service fails when retrieving layout templates info if the Service Layer Credits are included on the layout, using a specific ArcGIS Enterprise configuration.

ArcGIS GIS Server
漏洞 ID 编号 BUG-000176035
已提交April 24, 2025
上次修改时间July 16, 2025
适用范围ArcGIS GIS Server
找到的版本11.3
操作系统Windows Server
操作系统版本2022
状态Non-Reproducible

附加信息

This issue no longer persists in ArcGIS Enterprise 11.5. Submit a new defect if the same issue reoccurs.

解决办法

The issue is not observed when the ArcGIS Server service is running as a local user rather than a domain user. For this workaround, the same local user with the same password needs to be created on the share machine and configured on both ArcGIS Server machines with Configure ArcGIS Server Account.

If the Service Layer Credits dynamic text is not included on the layout and the user republishes the print service, the Get Layout Templates Info service works as expected, even if the domain account is left as the Windows Service run-as user.

重现步骤

漏洞 ID: BUG-000176035

软件:

  • ArcGIS GIS Server

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