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漏洞

The ArcGIS Survey123 app returns the error ''Location Inaccessible'' on Panasonic Toughbook CF-33 mk2 running Windows 11 23H2.

ArcGIS Survey123
漏洞 ID 编号 BUG-000167277
已提交May 7, 2024
上次修改时间June 17, 2025
适用范围ArcGIS Survey123
找到的版本3.19
操作系统Windows OS
操作系统版本11.0 64 bit
状态As Designed

附加信息

When a device uses a Component Object Model (COM) port to connect to specific Global Navigation Satellite System (GNSS) hardware, Survey123 needs to be set to connect explicitly to that COM port (and not the default 'Integrated Provider'. Navigate to Settings, Location, 'Add location provider', USB and select COM port.

解决办法

The video here shows another app on the device (GPS Viewer) successfully connected to port COM10. At the same time the image of Survey123 shows that it is connected to Integrated Provider. Survey123 would also need to be connected to COM10.

重现步骤

漏洞 ID: BUG-000167277

软件:

  • ArcGIS Survey123

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