The ArcGIS Survey123 app returns the error ''Location Inaccessible'' on Panasonic Toughbook CF-33 mk2 running Windows 11 23H2.
ArcGIS Survey123
漏洞 ID 编号
BUG-000167277
已提交
May 7, 2024
上次修改时间
June 17, 2025
适用范围
ArcGIS Survey123
找到的版本
3.19
操作系统
Windows OS
操作系统版本
11.0 64 bit
状态
As Designed
经开发团队审核,已确定此行为符合设计。 有关详细信息,请参阅“其他信息”部分。
附加信息
When a device uses a Component Object Model (COM) port to connect to specific Global Navigation Satellite System (GNSS) hardware, Survey123 needs to be set to connect explicitly to that COM port (and not the default 'Integrated Provider'.
Navigate to Settings, Location, 'Add location provider', USB and select COM port.
解决办法
The video here shows another app on the device (GPS Viewer) successfully connected to port COM10. At the same time the image of Survey123 shows that it is connected to Integrated Provider. Survey123 would also need to be connected to COM10.