laptop and a wrench

漏洞

The ArcGIS StoryMaps JPEG image resolution is reduced on mobile devices.

上次发布: December 28, 2021 ArcGIS Online
漏洞 ID 编号 BUG-000136198
已提交December 15, 2020
上次修改时间June 5, 2024
适用范围ArcGIS Online
找到的版本8.4
操作系统N/A
操作系统版本N/A
状态Non-Reproducible

附加信息

The issue is not reproducible after ArcGIS Online September 2021 release (v9.3).

解决办法

Users can upload their JPEG images to ArcGIS Online, and then feature this content in their StoryMap, however, the images may disappear after some time, as referenced in this technical article. The user has a Python script which prevents these images from disappearing from their StoryMap, however, the script must be re-run every time an edit is made to the story map.

The ArcGIS Companion app works with mixed results. Some higher-quality images do not have a noticeable reduction in resolution, but the medium or low-quality images still experience issues.

Note: The ArcGIS Companion app may not be the best workaround if the story map is intended for public use on cell phones, and the majority of the public is not accessing the data through the app.

重现步骤

漏洞 ID: BUG-000136198

软件:

  • ArcGIS Online

当漏洞状态发生变化时获得通知

下载 Esri 支持应用程序

发现关于本主题的更多内容

获取来自 ArcGIS 专家的帮助

联系技术支持部门

下载 Esri 支持应用程序

转至下载选项