漏洞
The ArcGIS StoryMaps cover video loads slowly or does not load on iOS 15.x devices (a gray background is displayed while loading).
| 漏洞 ID 编号 | BUG-000154932 |
|---|---|
| 已提交 | January 6, 2023 |
| 上次修改时间 | June 5, 2024 |
| 适用范围 | ArcGIS StoryMaps |
| 找到的版本 | 11.0 |
| 操作系统 | Apple iOS |
| 操作系统版本 | 16.x |
| 状态 | Will Not Be Addressed |
附加信息
Using a large video file on the cover is not a best practice where readers are to immediately see something engaging. The video being used is 14 minutes long and a very large file (35MB), taking a long time to load and the request can timeout. Using a small video or image file is recommended (5MB maximum if readers are expected to always have a fast connection, but smaller than 2MB is best). Smaller video files work as expected and are strongly recommended.解决办法
Close and reopen the Safari or Google Chrome application in the iOS device to load the video.
重现步骤
漏洞 ID: BUG-000154932
软件:
- ArcGIS StoryMaps
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