Survey123 Connect for ArcGIS and the Survey123 for ArcGIS field app fail to launch if Duet Display is installed on the machine.
上次发布: December 26, 2018ArcGIS Survey123
漏洞 ID 编号
BUG-000117944
已提交
November 5, 2018
上次修改时间
June 5, 2024
适用范围
ArcGIS Survey123
找到的版本
3.0
操作系统
Windows OS
状态
Will Not Be Addressed
开发团队已考虑过该问题或请求,并决定不会解决该问题。 问题的“其他信息”部分可能包含进一步说明。
附加信息
After further investigation this bug is actually related to the Duet Display application and not Survey123 and needs to be raised, investigated and resolved by Duet Display. The bug can also be reproduced with a simple Qt app built with Qt 5.11 and will affect any app built with the Qt framework technology.
It appears that Duet Display is installing older Qt library files into system directories on Windows that are out dated and not supported in latest Qt 5.11 or above built apps. Therefore any apps built with a later version of Qt compared to what Duet Display was built with can not be opened as the Duet Display is causing the wrong version of Qt to be run at runtime which would explain the error message regarding opening Survey123 with a higher version of OpenGL.
Please follow up with Duet Display and have them update their application, until then there is nothing more that can be done from a Survey123 point of view.