PDFs added as attachments on existing web services through ArcMap, on a machine without Adobe Reader installed, return a "Failed to load PDF" error when accessed at REST.
上次发布: October 6, 2017ArcGIS GIS Server
漏洞 ID 编号
BUG-000107914
已提交
September 8, 2017
上次修改时间
June 5, 2024
适用范围
ArcGIS GIS Server
找到的版本
10.5.1
操作系统
Windows OS
操作系统版本
N/A
状态
Will Not Be Addressed
开发团队已考虑过该问题或请求,并决定不会解决该问题。 问题的“其他信息”部分可能包含进一步说明。
附加信息
The Attachment Manager adds the content type to the attachment table depending on file extensions. The tool gets the content type using the MIME type in HKEY_CLASSES_ROOT\MIME\Database\Content Type.
If a machine does not have a PDF application registered, (application/pdf) then the content type is just set to ‘unknown’ when the attachment is added, and hence the PDF are not opened anywhere else, even though the extension is '.pdf'. The content type field determines how the attachment is opened, the file extension does not guarantee the content.
There are two workarounds:
1. Install Adobe Reader on the machine.
2. Use Windows 10 because the operating system already has the content type built in, since most browsers can read PDF files.
解决办法
Install Adobe Reader on the machine where ArcGIS for Desktop is installed.If not possible, through REST, change the format of the attachment from Unknown to PDF. This is explained further in the following document: (<a href="http://resources.arcgis.com/en/help/arcgis-rest-api/#/Attachment_Infos_Map_Service_Layer/02r3000000r0000000/" target="_blank">http://resources.arcgis.com/en/help/arcgis-rest-api/#/Attachment_Infos_Map_Service_Layer/02r3000000r0000000/</a>)