laptop and a wrench

漏洞

If the print task from the ArcGIS Enterprise Portal Map Viewer takes more than 2 minutes, the process will be shown as failed.

Portal for ArcGIS
漏洞 ID 编号 BUG-000177655
已提交July 3, 2025
上次修改时间August 28, 2025
适用范围Portal for ArcGIS
找到的版本10.9.1
操作系统Windows Server
操作系统版本N/A
状态In Review

附加信息

Duplicate of BUG-000177968.

解决办法

Set the print service to asynchronous mode. When print tasks are expected to take a long time to process, it is recommended to configure the print service accordingly. Refer to the following documentation: https://enterprise.arcgis.com/en/server/10.9.1/publish-services/windows/tutorial-publish-additional-layouts-for-printing-with-arcgis-pro.htm for more information.

As outlined in the Help topic, switch to the Configuration tab and specify an Execution Mode option for the tool in the Parameters section. In most cases, Synchronous is suitable. However, select Asynchronous when requests are anticipated to take more than a few seconds, such as when printing large or detailed maps. Additionally, configure the logging Message Level for the tool.

重现步骤

漏洞 ID: BUG-000177655

软件:

  • Portal for ArcGIS

当漏洞状态发生变化时获得通知

下载 Esri 支持应用程序

发现关于本主题的更多内容

获取来自 ArcGIS 专家的帮助

联系技术支持部门

下载 Esri 支持应用程序

转至下载选项