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漏洞

Creator user types in organizations converted from development and testing to organizational plan after the ArcGIS Online June 2024 update are unable to log into ArcGIS Pro, and the error message "The number of licenses assigned to users exceeds the number of licenses available in your organization. Please contact your administrator to reconfigure your organization's licenses." is returned.

ArcGIS Online
漏洞 ID 编号 BUG-000169716
已提交August 5, 2024
上次修改时间November 26, 2024
适用范围ArcGIS Online
找到的版本June 2024
操作系统Windows OS
操作系统版本N/A
修正版本Planned Release Date: Q3 2024
状态Fixed

解决办法

If there is access to a username that successfully logs into ArcGIS Pro:

  1. Log in to ArcGIS Pro with the working username.
  2. Log out.
  3. Try again with the original username with the Creator user type that was failing. This may fix the issue.

重现步骤

漏洞 ID: BUG-000169716

软件:

  • ArcGIS Online

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