Attempting to log in to ArcGIS Online using enterprise logins for the first time as a new user fails if there is already a user account in ArcGIS Online with the exact name that the enterprise logins feature attempts to generate.
上次发布: March 21, 2018ArcGIS Online
漏洞 ID 编号
BUG-000101452
已提交
December 13, 2016
上次修改时间
June 5, 2024
适用范围
ArcGIS Online
找到的版本
4.4
操作系统
N/A
状态
Will Not Be Addressed
开发团队已考虑过该问题或请求,并决定不会解决该问题。 问题的“其他信息”部分可能包含进一步说明。
附加信息
There isn't a way for ArcGIS Online to automatically determine if an ArcGIS account conflicts with an account in the external enterprise identity store. It is up to the administrator of the ArcGIS Online organization and the enterprise identity store to ensure that the username formats are not the same. For, example, when configuring the NAMEID attribute for enterprise logins, the user's e-mail can be used as the enterprise user account name to prevent username conflicts.
解决办法
If the account that is occupying the necessary syntax is owned by the same user attempting to get access via enterprise logins, do the following:1. Add the public account to the organization.2. If the public account owns content, delete or move the content to another user.3. Revoke Esri access.4. Delete the account from the organization.