laptop and a wrench

漏洞

ArcMap crashes when adding a basemap or an accelerated raster layer with the hardware acceleration turned on.

上次发布: September 8, 2016 ArcGIS for Desktop
漏洞 ID 编号 BUG-000099061
已提交September 1, 2016
上次修改时间July 28, 2022
适用范围ArcGIS for Desktop
找到的版本10.1
服务器平台Windows OS
客户端平台7
状态Will Not Be Addressed

附加信息

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

解决办法

Disable Hardware Acceleration to determine if the crash persists. If not, suggest updating the GPU drivers from the manufacturer (e.g. Nvidia, AMD, Intel, or from the manufacturer of the computer/laptop) to resolve the issue, and allow hardware acceleration to be used for basemap layers and/or accelerated raster layers.

重现步骤

漏洞 ID: BUG-000099061

软件:

  • ArcGIS for Desktop

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