ArcMap crashes when adding a basemap or an accelerated raster layer with the hardware acceleration turned on.
上次发布: September 8, 2016ArcGIS for Desktop
漏洞 ID 编号
BUG-000099061
已提交
September 1, 2016
上次修改时间
July 28, 2022
适用范围
ArcGIS for Desktop
找到的版本
10.1
服务器平台
Windows OS
客户端平台
7
状态
Will Not Be Addressed
开发团队已考虑过该问题或请求,并决定不会解决该问题。 问题的“其他信息”部分可能包含进一步说明。
附加信息
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.
解决办法
Disable Hardware Acceleration to determine if the crash persists.
If not, suggest updating the GPU drivers from the manufacturer (e.g. Nvidia, AMD, Intel, or from the manufacturer of the computer/laptop) to resolve the issue, and allow hardware acceleration to be used for basemap layers and/or accelerated raster layers.