laptop and a wrench

漏洞

ArcGIS Pro 2.9 does not send a print queue to the HP DesignJet 800PS, whereas ArcMap 10.3 does.

上次发布: July 29, 2022 ArcGIS Pro
漏洞 ID 编号 BUG-000150528
已提交July 5, 2022
上次修改时间June 5, 2024
适用范围ArcGIS Pro
找到的版本2.9
操作系统Windows OS
操作系统版本10.0 64 Bit
状态Will Not Be Addressed

附加信息

The lack of a queued print job indicates an issue with the printer's driver, which converts output from ArcGIS Pro into the printer's native language. Work around this issue by using the 'Print as Image' option in ArcGIS Pro 2.9 and later https://pro.arcgis.com/en/pro-app/2.9/help/sharing/overview/print-a-map-or-layout.htm to perform rasterization in ArcGIS Pro. The HP DesignJet 800PS printer had an end of life notice by HP in 2007. Esri cannot debug any issue internal to HP's print drivers and can only provide workarounds.

解决办法

Although this can affect the map quality, export the map as PDF and print it from the computer or directly from ArcMap.

重现步骤

漏洞 ID: BUG-000150528

软件:

  • ArcGIS Pro

当漏洞状态发生变化时获得通知

下载 Esri 支持应用程序

发现关于本主题的更多内容

获取来自 ArcGIS 专家的帮助

联系技术支持部门

下载 Esri 支持应用程序

转至下载选项