ArcGIS Online subscription activation fails with a token used but no user slots are used and a public account is created instead.

附加信息

解决办法

Reach out to the account Customer Service Representative with the broken subscription ID number. Request to cancel the broken subscription and create a new subscription. The user then receives a new invite to the same email address as before. The user can use the same username created prior to when the new subscription was activated.

重现步骤