laptop and a wrench

漏洞

After upgrading to Collector for ArcGIS (for Android) version 17.0.1, the app crashes with the error, "Unfortunately, Collector has stopped."

上次发布: August 18, 2017 Collector Classic for ArcGIS (Android)
漏洞 ID 编号 BUG-000105721
已提交June 8, 2017
上次修改时间June 5, 2024
适用范围Collector Classic for ArcGIS (Android)
找到的版本17.0.1
修正版本17.0.2
状态Fixed

解决办法

1. Close Collector for ArcGIS.2. Connect the device to a PC via USB.3. Using Windows Explorer to access the device, navigate to ArcGIS_Collector > offline_data > basemaps.4. Cut and paste any offline basemaps into a folder on the PC.5. Using a process of elimination, paste each basemap folder back into the 'basemaps' folder on the device, and open Collector for ArcGIS between each transfer. 6. Once the problematic basemap(s) have been identified, remove them from the device and re-download if necessary.

重现步骤

漏洞 ID: BUG-000105721

软件:

  • Collector Classic for ArcGIS (Android)

当漏洞状态发生变化时获得通知

下载 Esri 支持应用程序

发现关于本主题的更多内容

获取来自 ArcGIS 专家的帮助

联系技术支持部门

下载 Esri 支持应用程序

转至下载选项