NIM058776 for No Product Found

漏洞 ID 编号	NIM058776
已提交	July 3, 2010
上次修改时间	June 5, 2024
适用范围	No Product Found
找到的版本	10.0
状态	Will Not Be Addressed

附加信息

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

解决办法

This is occurs because the URL/token generated from the Customer Care Portal has a limited life, when the download manager attempts to re-access this from the user's desktop after the token has expired they will face this access denial.The workaround is to go back to the Customer Care Portal > Downloads section, and re-download the file. The Download Manager will launch and resume the original download.