PROBLEM

Unable to delete a record from a survey in ArcGIS Online Map Viewer Classic

Last Published: November 8, 2022

Description

When attempting to delete records from the hosted feature layer of an ArcGIS Survey123 survey in ArcGIS Online Map Viewer Classic, the Delete option is unavailable.

The pop-up of the ArcGIS Online Map Viewer Classic with all the fields for editing displayed but the Delete option is unavailable.

Cause

This issue occurs when the deleting capabilities of the survey is not enabled on the ArcGIS Survey123 website.

Solution or Workaround

To resolve the issue, enable the deleting capabilities of the survey on the ArcGIS Survey123 website.

Note: 
Only survey owners and organization administrators can perform the following workflow.
  1. Log in to the ArcGIS Survey123 website using the same credentials as ArcGIS Online.
  2. On the My Surveys tab, select Surveys I own from the drop-down list.
The My Surveys tab opened to show the 'Surveys I own' pane.
  1. Browse to the survey, and click the Collaborate icon.
The Collaborate pane for sharing and editing settings.
  1. On the survey page, on the Collaborate tab, click Share survey.
  2. On the Share survey tab, in the What can submitters do? section, enable the Add, update, and delete records option.
  3. Click Save.
The Collaborate tab with the Save option at the bottom of the page.

The image below shows the Delete option displayed in ArcGIS Online Map Viewer Classic.

The pop-up of the ArcGIS Online Map Viewer Classic with the Delete option displayed.

Article ID: 000025339

Software:
  • ArcGIS Online
  • ArcGIS Survey123 Website

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