Erro
When using Map Viewer with HTTP/2 enabled on Internet Information Services (IIS) in a Chrome or Edge browser, a burst of concurrent requests, such as rapid panning and zooming of the map, can cause features to disappear and return the "ERR_CONNECTION_RESET" error message in the developer tools’ console tab.
| Número de ID do Erro | BUG-000168562 |
|---|---|
| Enviado | June 24, 2024 |
| Última Modificação | December 31, 2025 |
| Aplica-se à | Portal for ArcGIS |
| Versão encontrada | 11.4 |
| Sistema Operacional | Windows Server |
| Versão do Sistema Operacional | 2022 |
| Versão Fixa | 11.5 |
| Status | Fixed |
Informações Adicionais
This issue is addressed in ArcGIS Enterprise 11.3 with the Portal for ArcGIS 11.3 Map Viewer HTTP/2 Patch. Please refer to https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-11-3-map-viewer-http-2-patch for more information. A related defect, BUG-000177402, is resolved with the ArcGIS Web Adaptor (IIS) Stability Patch. Please refer to https://support.esri.com/en-us/patches-updates/2025/arcgis-web-adaptor-iis-stability-patch for more information.Solução Provisória
- Use a feature service URL referencing the port 6443 instead of the web adaptor.
- Disable HTTP/2 on the Internet Information Services (IIS) website hosting the ArcGIS GIS Server web adaptor.
- Use Firefox as the browser, or disable HTTP/2 on Chrome or Edge, but this requires everyone in the organization to be using the same browser or settings.
Etapas para Reproduzir
ID do Erro: BUG-000168562
Software:
- Portal for ArcGIS
Seja notificado quando o status de um erro mudar
Descubra mais sobre este tema
Procurar por informações relacionadas
Encontre treinamento relacionado a este tópico
Explore idéias e forneça comentários
Obtenha ajuda de especialistas do ArcGIS
Baixe o Aplicativo de Suporte da Esri