laptop and a wrench

Erro

When the user signs in with a domain with an accent using Portal for ArcGIS 11.x with automatic registration of organization accounts enabled, it creates an account substituting the accented character with an underscore.

Portal for ArcGIS
Número de ID do Erro BUG-000171430
EnviadoOctober 11, 2024
Última ModificaçãoDecember 22, 2024
Aplica-se àPortal for ArcGIS
Versão encontrada11.1
Sistema OperacionalWindows Server
Versão do Sistema Operacional2022
StatusAs Designed

Informações Adicionais

In this configuration, the external identity store manages and maps two different username representations to a single identity. However, since ArcGIS Enterprise delegates user management to the external identity store, it does not have knowledge of this user mapping and cannot account for it.

Solução Provisória

  1. Enable Integrated Windows Authentication on the Web Adaptor with the WINDOWS option for the user store configuration.
  2. Use the LDAP option for the user store configuration while specifying a userSearchAttribute that does not contain special characters. Refer to this documentation https://enterprise.arcgis.com/en/portal/latest/administer/windows/use-your-portal-with-ldap-and-portal-tier-authentication.htm\ for more information.

Etapas para Reproduzir

ID do Erro: BUG-000171430

Software:

  • Portal for ArcGIS

Seja notificado quando o status de um erro mudar

Baixe o Aplicativo de Suporte da Esri

Descubra mais sobre este tema

Obtenha ajuda de especialistas do ArcGIS

Entre em contato com Suporte Técnico

Baixe o Aplicativo de Suporte da Esri

Ir para as opções de download