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Erro

When Portal for ArcGIS is used to license ArcGIS Pro on an Amazon Web Services (AWS) instance, users are unable to log in to ArcGIS Pro. Running the 'Configure your licensing portal' option allows the Portal for ArcGIS URL to be set successfully and the login screen comes up correctly. However, after the Sign In button is clicked, the "Initializing..." message displays and remains until ArcGIS Pro completely crashes. The license shows as checked out successfully in Portal for ArcGIS.

Última Publicação: January 29, 2016 Portal for ArcGIS
Número de ID do Erro BUG-000091894
EnviadoNovember 3, 2015
Última ModificaçãoJune 5, 2024
Aplica-se àPortal for ArcGIS
Versão encontrada10.3.1
StatusKnown Limit

Informações Adicionais

The ArcGIS Pro client connects with the License Manager (LM) directly through the TCP/IP protocol, so it cannot connect to an LM running in AWS unless some kind of tunneling is performed. If the licensing portal is on AWS but the LM is local, everything works fine.

Etapas para Reproduzir

ID do Erro: BUG-000091894

Software:

  • Portal for ArcGIS

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