laptop and a wrench

Erro

When creating a distributed collaboration between two ArcGIS Enterprise portals where the host is internally available and the guest is externally available, both manual and scheduled syncs fail with an error message return, "Error: Cannot execute collaboration workspace sync: could not reach participant portal id <>. Failed to initialize client connection to <>."

Última Publicação: October 1, 2022 Portal for ArcGIS
Número de ID do Erro BUG-000151424
EnviadoAugust 9, 2022
Última ModificaçãoJune 5, 2024
Aplica-se àPortal for ArcGIS
Versão encontrada10.8.1
Sistema OperacionalWindows Server
Versão do Sistema Operacional2016 64 Bit
StatusKnown Limit

Informações Adicionais

The guest organization must outbound network access to the host organization.

Solução Provisória

The current workaround is to have the externally available ArcGIS Enterprise portal act as the host and have the internally available ArcGIS Enterprise portal act as the guest in the distributed collaboration. If 'Send and Receive Content' is enabled, both Portal for ArcGIS sites is able to send and receive information from one another.

Etapas para Reproduzir

ID do Erro: BUG-000151424

Software:

  • Portal for ArcGIS

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