Erro
Validation and Repair tool fails to uninstall patches when customer is trying to remove patches in order to validate the portal for installing the new Portal for ArcGIS Security 2023 Update 1 Patch B. The following error is returned, "There were issues uninstalling patches from your portal machine".
| Número de ID do Erro | BUG-000166487 |
|---|---|
| Enviado | April 4, 2024 |
| Última Modificação | June 12, 2025 |
| Aplica-se à | Portal for ArcGIS |
| Versão encontrada | 10.8.1 |
| Sistema Operacional | Windows OS |
| Versão do Sistema Operacional | 10.0 |
| Status | Non-Reproducible |
Informações Adicionais
Issue is not reproducible with the specific patch. If experiencing this behavior, reach out to Esri Support Services as a new reproduction case is needed to continue investigation.Solução Provisória
- For the uninstallation, the source of the installaiton is needed.
- It is not done with the traditionally MSI-Installer (the information is not displayed).
- Check within Registry the SourceDir within [HKEY_LOCAL_MACHINE\SOFTWARE\ESRI\Portal for ArcGIS].
- Place the installs there and run the Validation and Repair tool again, this uninstall all the patches.
Etapas para Reproduzir
ID do Erro: BUG-000166487
Software:
- Portal for ArcGIS
Seja notificado quando o status de um erro mudar
Descubra mais sobre este tema
Procurar por informações relacionadas
Encontre treinamento relacionado a este tópico
Explore idéias e forneça comentários
Obtenha ajuda de especialistas do ArcGIS
Baixe o Aplicativo de Suporte da Esri